UK Non-Geographic Numbers (NGN)

We offer non-geographic numbers in all commonly used ranges:

• 03
• 0808
• 0800*
• 0845
• 0844 (2-5p)

All ranges can be configured for delivery of calls to SIP, fax-to-email, fax-to-API, voicemail-to-email or can be forwarded to the PSTN. Numbering can be instantly allocated and configured via our API or customer portal (see Article).

Our non-geographic numbers have no rental or set-up charge, with the exception of Gold numbers which are available for a one-off fee according to the numbers value.  There are no usage charges except where calls are forwarded to the PSTN when the appropriate termination charge applies on the outbound leg of the call, or in the case of 0800s, the incoming call cost.  Onward termination to SIP is available at no cost on all number ranges.    

Outpayments are available for customers with sufficient traffic to generate an outpayment of GBP 100 per month or more.  This is reported early in the month for the previous month and can either be applied to prepay credit immediately, or paid out 45 days from the end of the month in which it was earned.

0870, 0871 and 070 prefixes have been withdrawn from issue following their classification as Premium Rate Services under the regulation of the Phone-paid Services Authority [PSA] in-keeping with our policy of not offering PRS services.

*0800 is a conserved range by OFCOM so reserved for high profile applications.  0808 are functionally identical and have no such restrictions.

Article reviewed March 2019.