You can top up your pre-pay balance during office hours (9AM to 5PM) by BACS transfer. An invoice (in PDF format) will be generated as soon as your payment is applied.
Please use the following references when depositing a payment to our account:
For pre-payment, please use your Simwood account number only in the form 93XXXX (where X is a number).
For invoice payments, please use your Simwood invoice number only.
Barclays Bank plc 1-6 Pocketts Wharf, Maritime Quarter, Swansea, SA1 3XL
GBP Bank Details
|IBAN||GB82 BARC 2084 4113 4004 41|
USD Bank Details
|IBAN||GB30 BARC 2084 4164 9931 55|
EUR Bank Details
|IBAN||GB83 BARC 2084 4177 9022 22|
Please make sure that all prepayments are sent to the correct bank account - any costs relating to the receipt of the wrong currency into the wrong bank account will be passed on in full.
We do not accept PayPal or Western Union. In addition, payments must come from the company that we have an agreement with, we do not allow payments to be made via third parties.
When topping-up your account please note the minimum top-up amounts based on your account type:
|Virtual Interconnect||£500 minimum|
If you need to top-up outside of business hours or by using a credit or debit card, you can make an emergency top-up payment through the portal.
Payments must be for exactly the minimum prepayment amount as detailed above plus a card processing fee. If you wish to top-up more, please do so by bank transfer. As with the ability to pay invoices by card, your card details will never be processed or stored on Simwood systems.