- The Simwood Community Slack channels are intended for the sole use of Simwood customers, invited guests, and staff only. This does not include our Customers' Customers
- Invitees will not share accounts and credentials unless otherwise authorised by Simwood
- Access to the channels is by invitation from Simwood only
- Access requests will be manually reviewed before acceptance
- Role accounts will not be accepted
- Simwood staff will monitor the channels from time to time and may contribute to conversations, but there will be no guarantee or expectation of a response from the team
- Comments made by Simwood staff are for general information only. Nothing that Simwood staff may write in these channels should be regarded as company policy, an official statement from Simwood, the opinion of Simwood or its members as a whole, or in any way be relied on for accuracy or efficacy. Simwood makes no warranties, representations or guarantees, whether expressed or implied, that anything written is complete, accurate or up-to-date
- The channels are private and anything written in them must not be shared externally without the express written permission of the author
- This is a not a private channel. Simwood takes no responsibility for any sensitive information shared by users
- The channels are not a substitute for the accepted channels of communications offered by Simwood to its customers especially with regard to reporting a fault. Please raise a ticket in the usual fashion
- Users of the channels must not use them to offer services or products, promotion or marketing of themselves, recruitment or associated activities
- Negative behaviour, language, harassment, or failure to abide by these terms, as exclusively determined by Simwood staff, may result in removal and banning from the channels without notice, explanation or recourse
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