Simwood Partner

On-Boarding

• SPF Records
• Partner Branding Interface
• SMTP Settings
• CNAME & Connecting the reseller portal to your domain
• Portal Access - Password reset

Support

• Setting up a SIP phone
• Call Barging
• Creating a Customer
• Setting up a Call Bundle
• Setting up a Price Plan
• Branding Preferences

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Porting

• Pre-order Validation Requests (PoV)
• Letters of Authorisation (LOA)
• Porting Policies and Pricing
• Providers we can port numbers from
• What is Number Portability?
• Guide to submitting a port

Billing

• Partner Origination Surcharges
• Stripe Integration
• Partner Invoicing

Our Service

• Usage Policy - Simwood Partner