Notifications and Low Balance Alerts

You can set up notifications and alerts for your account to send an email to defined addresses.

You can set the following notifications and alerts for your account:

• Notification for billing and invoicing
• Notification of changes to trunks
• Fraud alerts or notifications

To add notification recipients and set the type of alerts or notifications to be sent please follow the steps below:

• Log into the portal
• Select ‘Notifications’ from the menu options
• Enter the email address for the notification to be sent too, and Save.

Low Balance Alerts

To set a low balance alert level for when your pre-pay balance falls below your defined threshold, please follow the steps below:

• Log into the portal
• Select ‘Commercial’ from the menu options
• Scroll down to the ‘Balance’ Options and select ‘Set low balance alert level’

•  Enter the desired alert level in the ‘Set alert balance field’ and Save.