This article will cover some generic settings we advise changing when configuring any VOIP handset. Please note that these settings may be called something different on each model.
Username: from the SIP settings of your extension.
Authorisation Username: Same as Username.
Password: from the SIP settings of your extension.
SIP Server: from the SIP settings of your extension.
Voicemail ID: *95
You can get the credentials following our Phone extension SIP Settings guide.
DNS Mode: SRV
NAT Traversal: Keep-alive
Registration Expiration: 5 minutes / 300 seconds
SUBSCRIBE for MWI: Yes
SIP Transport: UDP
Check SIP User ID for Incoming INVITE: Yes
Device Feature Codes: Disabled
If you would like secure calling see our SIP TLS / SRTP (Secure Calling) guide.
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