Simwood Direct
This is all the information related to a Simwood Direct customer account.
Getting Started
- Contact Info / Opening Hours
- Softphone Apps
- How to access the customer portal (control panel)
- Adding and removing users
- IP Addresses and Whitelisting
- Calling 101 and 111 Non-Emergency Numbers
Manager
- Receiving SMS messages on your public number
- Sending SMS messages from the portal
- SMS History
- How do I record all my calls?
- Call Barging
- Call Forwarding Rules
Communicator
Analytics
Porting
Handset Configuration
- How to configure a Snom M9
- Disabling SIP ALG
- Grandstream Phone Configuration
- Configuring DNS SRV
- How to configure the Acrobits Softphone app for iPhone
- Configuring the Bria for iPhone app
Trunks
FAQ
- What will happen to other services on the line when porting a number?
- When does the number get added to my account?
- Will my current provider charge me for the number port?
- I don’t receive paper bills, can I still port my number?
- How to transfer calls to another extension’s voicemail
- How to play an announcement after a number of rings?