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  1. Simwood Support Centre
  2. Simwood Partner

Simwood Partner

Documentation for the use of Simwood Partners using the Sipcentric platform

On-Boarding

  • Tool Tips
  • SPF Records
  • Partner Branding Interface
  • SMTP Settings
  • CNAME & Connecting the reseller portal to your domain
  • Portal Access - Password reset

Support

  • Residential Plus - User Access Levels
  • Voicemail Transcription Service
  • Setting up a SIP phone
  • Call Barging
  • Creating a Customer
  • Setting up a Call Bundle
See all 12 articles

Porting

  • Lead Times
  • Pre-order Validation Requests (PoV)
  • Letters of Authorisation (LOA)
  • Porting Policies and Pricing
  • Providers we can port numbers from
  • What is Number Portability?
See all 7 articles

Billing

  • Partner Origination Surcharges
  • Stripe Integration
  • Partner Invoicing

Improvements

  • Number Blocking
  • Password Strength Improvement

Our Service

  • Usage Policy - Simwood Partner
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